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Terms of Service

Drugtestsinbulk.com is a large scale provider of instant drug test and urinalysis medical devices along with a full line of lab based testing.  With a wide range of loyal clients ranging from medical facilities, doctors offices, private & public schools, Occ-med centers, private security companies, sober living communities, medical hospitals, gambling casinos, drug treatment groups, jails, homeless shelters and private businesses.  

We help our clients develop drug free workplace environments along with day to day testing of their patients and donors.  We carry a very extensive catalog of products that are ready to ship at a moments notice.  We have many different drug test product lines to meet our clients needs.

Payment Policy

Drugtestsinbulk.com accepts Visa, Matercard, Discover, American Express and EChecks (Electronic Check payments). Echeck transactions can take up to 5 business days to fully process. Clients' orders will not ship until payment has cleared. Clients with rejected ECheck transactions will be charged an additional $10.00. 


Shipping Policy

All orders will be shipped in plain, unmarked corrugated boxes. 

Once orders have been placed and processed they may not be changed. 

We offer Free Shipping on orders of $75 and more on select products. Drugtestsinbulk.com reserves the right to discontinue free shipping at any time. Our shipping rates through UPS and USPS are some of the lowest in the industry. 

Orders received by 2 pm PST will be processed the same business day based on product availability. 

Free shipping applies to valid U.S. addresses within the continental United States.

Drugtestsinbulk.com reserves the right to choose which shipping carrier it sends products through. For example if you choose UPS Ground or FedEx Ground and we determine that we can get the order to you in the same amount of time or quicker shipping via USPS we reserve the right to make that decision.

International shipping is available for our clients out of the United States.

Drugtestsinbulk.com uses multiple courier services. Drugtestsinbulk.com cannot guarantee or be held responsible for proper delivery times or other service guidelines established by the couriers that we use. Drugtestsinbulk.com cannot be responsible for delays due to bad weather.

If a client fails to provide an accurate deliverable address, the client will be responsible for all shipping charges to have product sent to the proper address. This may include any charges that DrugTestsInBulk.com incurs due to having the product returned to us.

International Shipping Policy

DrugTestsInBulk.com is not responsible for any taxes or duties imposed by the country that the product is delivered to. The receiver(the customer) is reposonsible for paying all fees. Please inquire with your local goverment agency regarding such fees before placing your order.

Corporate Privacy Statement

Drugtestsinbulk.com takes security very seriously when it comes to our clients information. The information is strictly confidential and is used solely for the purpose of completing the transaction. We do not share, rent or sell our clients information to any third parties. All customer personal information data is retained in a secure database accessible only to authorized personnel. In certain areas we use industry-standard SSL-encryption to protect data transmissions. All credit card transactions with our company are processed only by us directly. Once you complete your purchase your credit card information is permanently removed from our server. Clients who have purchased products will automatically be signed up to receive our newsletters, email marketing notices and other materials from DTIB. We do not share your information with anyone. Your information is kept private. If you are not interested in receiving marketing correspondence, please email a request to be removed from our email marketing program at marketing@drugtestsinbulk.com. Once we have received your request your email address will be removed within 48 hours. 

DrugTestsInBulk.com has the right to change pricing without any notification. 


Return Policy

Drugtestsinbulk.com offers a 21 day, Money Back, Satisfaction Guaranteed Return Policy. Returns must be made within 21 days of shipment to guarantee a refund. Drugtestsinbulk.com will only accept closed, unopened, sealed boxes of drug testing supplies per the FDA regulations. All products must be returned in original packaging. There will be a restocking fee of 30% plus any shipping costs. A credit will be issued only after all items are inspected and approved by drugtestsinbulk.com. In all situations, we do not accept the return for credit on any item returned more than 21 days from the shipment date. Original shipping costs are not refundable. 

NOTE: Unsealed or opened and otherwise damaged test kits cannot be returned and credit will not be issued. Returns sent postage due or freight collect will not be accepted. Drugtestsinbulk.com cannot be responsible for unsolicited returns without an assigned RMA Number.

Clients wanting to return open/used products, due to claims of defective tests or what the client deems as false positive tests, must be returned at cost of the client with a DTIB RMA number. Once the tests are received, they will be sent to the manufacturer's quality assurance department to be tested. After this, if the quality assurance department determines that the tests are working properly, no refund will be provided. The Client then has the option to pay for shipping to have the tests returned. If the tests are not in proper working order an exchange will be made on the returned tests. 

*False positives can be a result of both prescription, over the counter medications, certain foods and drinks that the donor maybe taking/ingesting. Please request a cross reactivity list, to see potential cross reactions.

To request a return, client must follow the following procedure:

Email support@drugtestsinbulk.com and request a RMA number (Return Materials Authorization).

Also, provide us with the original Order number, Date of purchase and the item(s) that you would like to return.

A Return Materials Authorization Number will be assigned and sent to you via email. When sending product back to drugtestsinbulk.com it is helpful to send a copy of your original packing slip or invoice to help expedite the return process.

Then, Return the product(s) postage paid. (Please insure your items if the value is over $50).

Incorrect Product Issues

Shortages, damaged goods or other problems pertaining to shipments received must be reported to Drugtestsinbulk.com within 5 calendar days of client receiving the product. Any errors that are not reported within 5 calendar days from date of receipt will not be considered valid. Please report all errors or information on damaged goods to support@drugtestsinbulk.com

Please inspect all orders before using any devices, if any products are used before determing you have received an incorrect product, all claims become invalid immediatley.

Price Check Guarantee

Drugtestsinbulk.com may request legitimate documentation (Written quote or invoice from competitor) if you would like us to "Beat any competitors price." www.drugtestsinbulk.com also reserves the right to decline lower pricing on a price check guarantee at any time even after documentation has been provided.

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